Strategic researcher and cross-functional partner with 6+ years of experience in product development, audience insights, and user experience. Proven track record influencing product roadmaps and translating user and competitive research into executive-level strategy that aligns business, product, and creative teams.
6+
Years in research
4+
Product launches supported
Tubular Labs: Viewpoint · Boolean Generator · AI Summaries | Chartbeat: AI Chatbot
Led research for Tubular Labs Consumer Insights and Viewpoint, driving product roadmap decisions and market positioning through actionable user and trend insights.
Conducted 50+ user interviews and two large-scale surveys; translated findings into strategic recommendations for Product, Marketing, and Sales.
Facilitated 10+ cross-product strategy sessions to align stakeholders around feature prioritization, audience needs, and go-to-market timing.
Developed executive-ready decks and strategic briefs used by leadership to guide investments and content initiatives.
Built and maintained dashboards tracking product health, adoption, and usage trends in partnership with PMs and Data Science.
Delivered competitive analyses and audience segmentation frameworks that informed GTM strategies and differentiated positioning.
Currently leading AI research to support chatbot development for Chartbeat, enhancing content intelligence through user-centric design.
User Researcher · Tribe
New York, NY
May 2020 — Feb 2021
Established the user research framework and processes at an early-stage startup focused on fostering spontaneous, socially positive video conferencing experiences.
Led research and design of an integrated scheduling feature that simplified meeting setup, improving user engagement and product usability.
User Researcher · IBM
New York, NY
April 2019 — May 2020
Owned end-to-end research for IBM's Drupal Content Management System (CMS), including study design, participant recruitment, moderation, analysis, and executive presentations.
Delivered all key project artifacts — screeners, discussion guides, researcher toolkits, and comprehensive reports — ensuring high-quality, actionable insights.
Partnered with stakeholders to deeply understand research objectives and challenges, translating findings into compelling narratives that informed both strategic direction and tactical decisions.